Agentic AI ¶

This section covers the AI agent ecosystem built and operated by the OTT AIOps Enablement (AIOE) team — the Enterprise Agent Platform (EAP) that runs governed agents end-to-end, plus the reusable Skills and MCP servers that give those agents operational capability.

What's in This Section ¶

EAP ¶

Enterprise Agent Platform — the governed runtime that hosts customer-defined agents. Customers own agent behavior (AGENTS.md, skills, KB) in their own repo; EAP owns runtime safety (sandboxing, guardrails, approved MCP allowlist, MyID / CI OAuth access control, audit, kill switch). Deployment and access are controlled through a two-plane review: the project repo plus enterprise-agent-platform-registry.

→ Start here if you need to build an agent (onboarding) or call one (using agents).

MCP ¶

Model Context Protocol (MCP) servers that expose live data and tools to AI agents. Skills call MCP servers to query metrics, fetch logs, search inventory, and interact with Jira — bridging the agent with real operational systems.

→ Available integrations: EMS, Splunk, PCC Agent — see the full MCP catalog.