Skip to content
AIOps Enablement(AIOE) @ CCPS SOPT
Team Members Overview
Initializing search
docs
Home
Team Structure
Products
Agentic AI
Mission Control
Reference
AIOps Enablement(AIOE) @ CCPS SOPT
docs
Home
Team Structure
Products
Products
Event Manager
Event Manager
Getting Started
Getting Started
Introduction
Tutorial
System Architecture and Core Concepts
System Architecture and Core Concepts
System Overview
Deployment Overview
Self Monitoring
Throughput
Core Features
Core Features
Feature Overview
Alert Suppression
Deduplication
Mapping
Group Alert
Incident
RBAC
Standards
Standards
Query Standard
EMS Change Process
Fields Description
AI Capability
AI Capability
EMS Trigger AI Analysis
EMS AI Analysis Result Feedback Collection
EMS AIOps Success Measurement
High Availability
High Availability
Auto Failover
How to do Manual Failover
Integration
Integration
Providers
Providers
EM7 Provider
EMSv1 Formatted API Provider
Microsoft O365 EMail Provider
RabbitMQ Provider
SNMP Trap Provider
Splunk Provider
Webex ServiceNow Provider
Webex Teams Provider
How to send API Event
How to send SNMP Trap
How to send Email Alert
How to fetch data from EMS
Operation Excellence
Operation Excellence
Anchore Scanning in EMS Project
How to Create Analysis Metric Dashboard
DB Cleaner
EMS DB Operation Runbook
EMS Application Metrics Architecture
EMS Status
EMS Rollout Steps
EMS - Harness Deployment
EMS Observability Architecture
EMS Operation Runbook
Release Note
RUM
RUM
Introduction
User manual
User manual
How can Apdex help you
Where can you find Apdex Data
How to create your first Apdex
How to create your first Apdex alert
FAQs
System overview
System overview
Apdex Architecture & Data Flow
APDEX ETL service authenticate
Knowledge base
Knowledge base
Apdex ETL
Apdex ETL
APDEX ETL Developer's Guide
Operations runbook
Operations runbook
Accounts Used in Apdex ETL
APDEX Data Backfill
Creating an Incident
APDEX ETL Deployment
APDEX ETL Failover
APDEX ETL General Information
APDEX ETL Monitors and Alerts
Kubed
Kubed
Accessing the Kubed Nodes
Contacting the WebexKubed Team
Airflow Logging in KubeD
Monitors alerts
Monitors alerts
CLP Latency Monitors
Monitor and Alert - General Information
LMA InfluxDB Latency Monitor
Logstash Heartbeat alert
Pinot Latency Monitor
Feature AI & ML
Feature AI & ML
ML-Based Apdex Alerts
Apdex Alert Runbook
Synthetic
Synthetic
Introduction
Getting started
Getting started
Introduction
How to onboard
How to use
Traditional Architecture
Architecture in WbxKubed
Features
Features
Overview
API
API
API Monitor
API Monitor
Http(s)
TCP
ICMP
SFTP
SSH
XMPP
Multistep API Monitor
Middleware
Middleware
Hadoop
Kafka Topic
MySQL
Rabbit MQ
Redis
Jenkins
Port
DNS
Certification
Email Service
OpenSearch Keyword
Docker
Docker
Design & Architecture
Onboarding Process
UI Based
Metrics Exporter
Metrics Exporter
Definition
Alert Manager
Activity log
Key Customers & Use-cases
Key Customers & Use-cases
CI Monitoring In MCT
COEMM E2E TAP
Site Verification for Saudi Datacenter
Operations
Operations
Runbook
Observability
Observability
Explore Data
Operation Dashboard
Self Govenance
Tool
Tool
CUTOVER Workaround
Manual test script
Modules
Modules
Introduction
Cloud agent
Cloud agent
Overview of the Cloud Agent
Cloud Agent Test Flow
How to fix cloud agent
New cloud agent solution
New cloud agent solution
New Cloud Agent Solution
Integration requirement
Agent Release Pipeline Design
How to fix docker cloud agent
Windows agent CICD solution
API Reference
API Reference
Introduction
Authentication
Endpoint
Prod Swagger API
Reference
Knowledge base
Knowledge base
Feature design
Feature design
Java Plugin
Java Plugin
Getting Started
Auto Parameter and Configuration Parsing
How Plugin Parent Works
How to create a Java Plugin
How to Register Java Plugin to MCT
How to Release Plugin Manager / Plugin Parent
How to use PluginLogger
How to use Java Plugin Manager
Input Arguments of Java Plugin
Introduction of Java Plugin Executor
Java Plugin Manager Release Note
Java Plugin Parent Release Note
Plugin Parameter Manual
Java Plugin Manager Introduction
Java Plugin Parent Introduction
Steps to Build a Windows Environment on AWS for appium runner
Centralized Account Management Design
Classic Monitor Configuration Migration Design
Classic Monitor Configuration Migration XML
Common Check Provision API Design
Confid Auto Assign Design
Environment Toggles Design
MCT GitHub Code Migration Design
Kube Job Management PoC and Design
MCT Error Code System Design
MCT Integration with ISS
Monitor Attributes
Plugin Gray Release Jenkins Pipeline Design
PluginAutoManager Service Design
Resource Manager Refactor
Resource Management Related APIs Design
Retire Service Impact Rule Match Task
Ux design
Ux design
Overview
New MCT Design Meeting
New MCT Design Thoughts
Measurement of Monitoring System
Webex meetings
Webex meetings
MCT on Webex
Meeting Domain
Protocol
Web Domain
Webex Basic Knowledge
Customer Data Storage
Account Management
Connection Limit (Concurrent Session Limit)
Session Content Recording and Auditing
Harness Migration
MAV Service API Migration
Information Input Validation | Injection Prevention
Input Validation and Format Restrictions
Configuration Change Control | Cryptography Management
MCT Authentication Requirements
Standards
Standards
Introduction
Process
Process
DB release process
EP Process
Empty CDP CHG ticket Process
MOP Process
MCT CICD pipeline process
Registration Check To PSF
Release Process Kubed
Release Process PSF
Release Process VM(Appium)
Code Quality
Event note
Event note
Introduction
Release Note - E2E UI testing
Release Note
Terminology
FAQ
Internal Status
Internal Status
Introduction
Roadmap
Get Started
Core Feature
Core Feature
Overview
Platform
Platform
Certificate Management
DNS Management
Webex Meeting
Webex Meeting
Schedule Meeting
Share Content
Start/Join Meeting
Feature Design
Feature Design
CIOAuth β Admin Management, Working Hours & Session Limit
Release Notes
Global Status
Global Status
Introduction
Getting started
Getting started
GSS (Global Service Status)
Get Started
Development Tutorial
How to ask for support?
How to build a new environment for GSS
How to build a new region?
How to request for GSS permissionsοΌ
How to contribute your code?
How to create GSS release change in CDP?
How to rollout the release?
How to submit the new requirement?
How to sync data among regions in real time?
How to troubleshoot online?
How to modify SES email template?
How to refresh certificate?
How to fix security vulnerabilities?(Decommissioned)
Standards
Standards
GSS Release Process
Knowledge base
Knowledge base
GSS Runbook
GSS Run Book
GSS Release Mop
GSS Backup Failover Plan
GSS failover in route53
GSS Performance Test and Production Recover Playbook
[Lightning AC-16] Customer Data Storage & Security Attribute Design
[Lightning AU-14] Session Activity Auditing Response
[Lightning CM-03-06] Cryptographic Configuration Management
Mop for Data Sync New Solution
Mop for GSS new UI
Mop for Region-based Status Page Deployment
Mop for uuid addition and jdk/springboot upgrade
Activity Logs for All Events
GSS Audit Reference
GSS backup environment update
GSS Check List for page upgrading to Vue 3
GSS CloudFront Origin Failover
GSS Email Subscription
GSS for Service Map Requirements
GSS September Audit Reference
GSS Springboard
GSS test cases for tab email subscription
GSS UUID Design
New Security System - TPSCRM
The evolution of status portal
What does GSS DNS point to?
Projects
Projects
Automating RCA with the EAP RCA agent
Unified Monitoring
Unified Monitoring
DNS Observability
Monitoring Coverage
Archipelago
Agentic AI
Agentic AI
Overview
Overview
Agentic AI
EAP
EAP
Enterprise Agent Platform (EAP)
EAP release notes
EAP Status
Frequently Asked Questions
Onboarding
Onboarding
How to onboard an agent repository
Quickstart
Details
Details
Onboard an agent to EAP
Write AGENTS.md
Author skills
Plan MCP dependencies
Register with enterprise-agent-platform-registry
Test and promote
Change lifecycle
Using agents
Using agents
Use an EAP agent
Use EAP in a Workflow Pipeline
PCC Agent
Platform
Platform
EAP platform architecture
EAP architecture
Runtime and governance
LLM proxy and models
Deployment
Operations
Operations
Operations Reference
Deployment Environments
Accounts & Access
Observability
Skills
MCP
MCP
Overview
EMS MCP
Apdex MCP
General MCP Catalog
Mission Control
Mission Control
Home
Intake Submission
Intake Lifecycle
Reference
Reference
Guidelines
Guidelines
Overview
Getting Started
Standards
Standards
Standards
Backend
Backend
Java
Java
Java Standards
Checkstyle Block Checks
Checkstyle Class Design
Checkstyle Coding Rules
Guide on integrate Checkstyle with local IDE
Checkstyle Miscellaneous
Checkstyle Modifiers
Naming Conventions
OOP Rules
RESTful API
Database
Database
Database Standards
Index Guideline
ORM Guideline
SQL Rules
Table Schema Rules
Documentation
Documentation
Documentation Standards
Document Basic Guide
Document Structure Guideline
Document Style Guide
Environment
Environment
Build Linux server on VMware or OCP
Decommission server via CDP
Frontend
Frontend
Frontend Standards
File Naming Style
JavaScript Style Guide
Stylelint Guide
TypeScript Style Guide
Vue.js Style Guide
Process
Process
Standard Process
Git Best Practice
Git Development Process
Nginx installation for Alma8
Metrics Enablement
Knowledge base
Knowledge base
Knowledge Base
Mybatis Generator
Appendix
Appendix
Glossary
HEA status summary for project on-hold (2023-02-09)
Meeting notes
Meeting notes
HEA Weekly Meeting Notes
Document Standardization Meeting Minutes
Document Standardization (wiki framework) Meeting Minutes
Document Standardization (wiki structure) Meeting Minutes
Document Standardization (wiki structure) and Rules of Dao Layer Meeting Minutes
Rules of Persistence Layer (DB Schema) Meeting Minutes
Rules of Persistence Layer (DB Schema and SQL) and Git Process Meeting Minutes
Finalize ORM rules and Discuss implementation of Daily Tip
Sync HEA task status rules and Discussion on JavaScript rule
Finalize DB Index and JavaScript Rules Meeting Minutes
Daily Tip Detail and Vue Framework Rules Meeting Minutes
Java Naming Conventions Meeting Minutes
TypeScript Rules Meeting Minutes
Restful API Naming Convention Meeting Minutes
Restful API Naming Convention Part2 Meeting Minutes
Discussion on how to raise weekly meeting topic and Discussion on Java OOP Rule
Lint Tool Meeting Minutes
Code Check Tool Meeting Minutes
Pylint & ESlint report research status and CSS rules Meeting Minutes
CSS rule part 2 (stylelint)
Lint tool and Python rule discussion
Jenkins report set up synchronization and CheckStyle rules discussion - part1
Discussion about HEA new role
Jenkins Report and Holding Team Events
Checkstyle Coding Rule part3
Checkstyle Coding Rule part4
Jenkins report progress sharing
Checkstyle Design and block rule
Checkstyle Size Violations, Modifiers, Metrics and Miscellaneous Rules
Checkstyle Miscellaneous, Naming Conventions and HEA Naming Convention Rules Based on Alibaba Code Guide
Go through wiki "How to fix Cloud Agent"
Recap HEA status in new year
Archives
Archives
Ems
Ems
Introduction
Getting started
Getting started
Overview
Architecture
Tutorial
System overview
System overview
Dependency
Environment Summary
HA Architecture
Task
Knowledge base
Knowledge base
EMS environment build for Alma8
Call EMS API v2 using CI Token Guide
Environment Setup
Install Redis Cluster
Architecture
Moveout Upgrade problem
Runbook
SNMP MIB On board Guide
Feature Design
Release
Release
Release Note
Rollout Flow
Standards
Standards
Standards
Apply VIP and DNS for EMS
Checklist For EMS
Code Quality
Development Tutorial
Process standard
Process standard
Process Standard
Agile Process
Development Process (Git Flow)
Release Process
Teams
Teams
Team Members Overview
Contacts
Modules
API Doc
Gravity
Gravity
Introduction
Getting Started
Getting Started
How to Expose Prometheus Metrics
How to Set Up Alerting
Best Practice
Best Practice
Cluster Build Post Validation
Feature Design
Feature Design
Split Prometheus
Cluster Build Post Validation
WebexKubed SLI/SLO
Abstract Layer Alerting
Archived
Archived
Archipelago Monitoring and Alerting Solution RFC
RFC 07: WebexKubed SLA Synthetic Heart based Solution
Operation
Knowledge Base
Knowledge Base
WebexKubed Knowledge Base
Argo
BTP transfer - platform PSF
Cluster Provision via Terraform
Configure DNS for Cluster Failover
Helm and Helm cfg
How to fix image vulnerabilities
How to setup kdapi
Infractl
K8s Event
How metrics collection work
WebexKubed Platform Arch
Push images to ECR
Singlepane Deploy Demo
Vault Introduction
WebexKubed Platform Learning Path
Workshop
Workshop
Familiar with Kubed argo pre-release
Play with kubernetes controller
Monitoring alerting
Monitoring alerting
Overview
Agent Platform (EAP)
Event Manager
RUM
Synthetic
Status
Contact us
Contact us
Who We Are
Contacts
How We Deliver
Daily events
Home
Reference
Archives
Ems
Teams
Overall Glance of Team Members
ΒΆ
Information of
EMS team
and our products.
Back to top