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Archipelago Monitoring and Alerting Solution RFC

Dependencies

  • Ticketing System. Work as worker order to drive following actions
  • Change Management. The integration with Change Management can snooze the alerts for known/planed alerts.
  • Inventory. Provides the ability to connect users/services/support groups with specific alerts
  • Database. Now MCT is using PostgreSQL database, and is managed by DBA team.
  • Identity. Now the calls to MCT are all CI certified.
  • PagerDuty. There're multiple notification approaches used in MAS: Email, WebexTeams, PagerDuty.