Skip to content

AIOps Enablement(AIOE) @ CCPS SOPT

How to ask for support?

Initializing search

Home
Team Structure
Products
Agentic AI
Mission Control
Reference

AIOps Enablement(AIOE) @ CCPS SOPT

Home
Team Structure
Products
Products
- Event Manager
  Event Manager
  - Getting Started
    Getting Started
    
    Introduction
    
    Tutorial
  - System Architecture and Core Concepts
    System Architecture and Core Concepts
    
    System Overview
    
    Deployment Overview
    
    Self Monitoring
    
    Throughput
  - Core Features
    Core Features
    
    Feature Overview
    
    Alert Suppression
    
    Deduplication
    
    Mapping
    
    Group Alert
    
    Incident
    
    RBAC
  - Standards
    Standards
    
    Query Standard
    
    EMS Change Process
    
    Fields Description
  - AI Capability
    AI Capability
    
    EMS Trigger AI Analysis
    
    EMS AI Analysis Result Feedback Collection
    
    EMS AIOps Success Measurement
  - High Availability
    High Availability
    
    Auto Failover
    
    How to do Manual Failover
  - Integration
    Integration
    
    Providers
    Providers
    
    EM7 Provider
    
    EMSv1 Formatted API Provider
    
    Microsoft O365 EMail Provider
    
    RabbitMQ Provider
    
    SNMP Trap Provider
    
    Splunk Provider
    
    Webex ServiceNow Provider
    
    Webex Teams Provider
    
    How to send API Event
    
    How to send SNMP Trap
    
    How to send Email Alert
    
    How to fetch data from EMS
  - Operation Excellence
    Operation Excellence
    
    Anchore Scanning in EMS Project
    
    How to Create Analysis Metric Dashboard
    
    DB Cleaner
    
    EMS DB Operation Runbook
    
    EMS Application Metrics Architecture
    
    EMS Status
    
    EMS Rollout Steps
    
    EMS - Harness Deployment
    
    EMS Observability Architecture
    
    EMS Operation Runbook
  - Release Note
- RUM
  RUM
  - Introduction
  - User manual
    User manual
    
    How can Apdex help you
    
    Where can you find Apdex Data
    
    How to create your first Apdex
    
    How to create your first Apdex alert
    
    FAQs
  - System overview
    System overview
    
    Apdex Architecture & Data Flow
    
    APDEX ETL service authenticate
  - Knowledge base
    Knowledge base
    
    Apdex ETL
    Apdex ETL
    
    APDEX ETL Developer's Guide
    
    Operations runbook
    Operations runbook
    
    Accounts Used in Apdex ETL
    
    APDEX Data Backfill
    
    Creating an Incident
    
    APDEX ETL Deployment
    
    APDEX ETL Failover
    
    APDEX ETL General Information
    
    APDEX ETL Monitors and Alerts
    
    Kubed
    Kubed
    
    Accessing the Kubed Nodes
    
    Contacting the WebexKubed Team
    
    Airflow Logging in KubeD
    
    Monitors alerts
    Monitors alerts
    
    CLP Latency Monitors
    
    Monitor and Alert - General Information
    
    LMA InfluxDB Latency Monitor
    
    Logstash Heartbeat alert
    
    Pinot Latency Monitor
  - Feature AI & ML
    Feature AI & ML
    
    ML-Based Apdex Alerts
    
    Apdex Alert Runbook
- Synthetic
  Synthetic
  - Introduction
  - Getting started
    Getting started
    
    Introduction
    
    How to onboard
    
    How to use
    
    Traditional Architecture
    
    Architecture in WbxKubed
  - Features
    Features
    
    Overview
    
    API
    API
    
    API Monitor
    API Monitor
    
    Http(s)
    
    TCP
    
    ICMP
    
    SFTP
    
    SSH
    
    XMPP
    
    Multistep API Monitor
    
    Middleware
    Middleware
    
    Hadoop
    
    Kafka Topic
    
    MySQL
    
    Rabbit MQ
    
    Redis
    
    Jenkins
    
    Port
    
    DNS
    
    Certification
    
    Email Service
    
    OpenSearch Keyword
    
    Docker
    Docker
    
    Design & Architecture
    
    Onboarding Process
    
    UI Based
    
    Metrics Exporter
    Metrics Exporter
    
    Definition
    
    Alert Manager
    
    Activity log
  - Key Customers & Use-cases
    Key Customers & Use-cases
    
    CI Monitoring In MCT
    
    COEMM E2E TAP
    
    Site Verification for Saudi Datacenter
  - Operations
    Operations
    
    Runbook
    
    Observability
    Observability
    
    Explore Data
    
    Operation Dashboard
    
    Self Govenance
    
    Tool
    Tool
    
    CUTOVER Workaround
    
    Manual test script
  - Modules
    Modules
    
    Introduction
    
    Cloud agent
    Cloud agent
    
    Overview of the Cloud Agent
    
    Cloud Agent Test Flow
    
    How to fix cloud agent
    
    New cloud agent solution
    New cloud agent solution
    
    New Cloud Agent Solution
    
    Integration requirement
    
    Agent Release Pipeline Design
    
    How to fix docker cloud agent
    
    Windows agent CICD solution
  - API Reference
    API Reference
    
    Introduction
    
    Authentication
    
    Endpoint
    
    Prod Swagger API
    
    Reference
  - Knowledge base
    Knowledge base
    
    Feature design
    Feature design
    
    Java Plugin
    Java Plugin
    
    Getting Started
    
    Auto Parameter and Configuration Parsing
    
    How Plugin Parent Works
    
    How to create a Java Plugin
    
    How to Register Java Plugin to MCT
    
    How to Release Plugin Manager / Plugin Parent
    
    How to use PluginLogger
    
    How to use Java Plugin Manager
    
    Input Arguments of Java Plugin
    
    Introduction of Java Plugin Executor
    
    Java Plugin Manager Release Note
    
    Java Plugin Parent Release Note
    
    Plugin Parameter Manual
    
    Java Plugin Manager Introduction
    
    Java Plugin Parent Introduction
    
    Steps to Build a Windows Environment on AWS for appium runner
    
    Centralized Account Management Design
    
    Classic Monitor Configuration Migration Design
    
    Classic Monitor Configuration Migration XML
    
    Common Check Provision API Design
    
    Confid Auto Assign Design
    
    Environment Toggles Design
    
    MCT GitHub Code Migration Design
    
    Kube Job Management PoC and Design
    
    MCT Error Code System Design
    
    MCT Integration with ISS
    
    Monitor Attributes
    
    Plugin Gray Release Jenkins Pipeline Design
    
    PluginAutoManager Service Design
    
    Resource Manager Refactor
    
    Resource Management Related APIs Design
    
    Retire Service Impact Rule Match Task
    
    Ux design
    Ux design
    
    Overview
    
    New MCT Design Meeting
    
    New MCT Design Thoughts
    
    Measurement of Monitoring System
    
    Webex meetings
    Webex meetings
    
    MCT on Webex
    
    Meeting Domain
    
    Protocol
    
    Web Domain
    
    Webex Basic Knowledge
    
    Customer Data Storage
    
    Account Management
    
    Connection Limit (Concurrent Session Limit)
    
    Session Content Recording and Auditing
    
    Harness Migration
    
    MAV Service API Migration
    
    Information Input Validation | Injection Prevention
    
    Input Validation and Format Restrictions
    
    Configuration Change Control | Cryptography Management
    
    MCT Authentication Requirements
  - Standards
    Standards
    
    Introduction
    
    Process
    Process
    
    DB release process
    
    EP Process
    
    Empty CDP CHG ticket Process
    
    MOP Process
    
    MCT CICD pipeline process
    
    Registration Check To PSF
    
    Release Process Kubed
    
    Release Process PSF
    
    Release Process VM(Appium)
    
    Code Quality
  - Event note
    Event note
    
    Introduction
    
    Release Note - E2E UI testing
    
    Release Note
  - Terminology
  - FAQ
- Internal Status
  Internal Status
  - Introduction
  - Roadmap
  - Get Started
  - Core Feature
    Core Feature
    
    Overview
    
    Platform
    Platform
    
    Certificate Management
    
    DNS Management
    
    Webex Meeting
    Webex Meeting
    
    Schedule Meeting
    
    Share Content
    
    Start/Join Meeting
  - Feature Design
    Feature Design
    
    CIOAuth — Admin Management, Working Hours & Session Limit
  - Release Notes
- Global Status
  Global Status
- Projects
  Projects
  - Automating RCA with the EAP RCA agent
  - Unified Monitoring
    Unified Monitoring
    
    DNS Observability
    
    Monitoring Coverage
  - Archipelago
Agentic AI
Agentic AI
- Overview
  Overview
  - Agentic AI
- EAP
  EAP
  - Enterprise Agent Platform (EAP)
  - EAP release notes
  - EAP Status
  - Frequently Asked Questions
  - Onboarding
    Onboarding
    
    How to onboard an agent repository
    
    Quickstart
    
    Details
    Details
    
    Onboard an agent to EAP
    
    Write AGENTS.md
    
    Author skills
    
    Plan MCP dependencies
    
    Register with enterprise-agent-platform-registry
    
    Test and promote
    
    Change lifecycle
  - Using agents
    Using agents
    
    Use an EAP agent
    
    Use EAP in a Workflow Pipeline
    
    PCC Agent
  - Platform
    Platform
    
    EAP platform architecture
    
    EAP architecture
    
    Runtime and governance
    
    LLM proxy and models
    
    Deployment
  - Operations
    Operations
    
    Operations Reference
    
    Deployment Environments
    
    Accounts & Access
    
    Observability
- Skills
- MCP
  MCP
Mission Control
Mission Control
Reference
Reference
- Guidelines
  Guidelines
- Archives
  Archives
  - Ems
    Ems
    
    Introduction
    
    Getting started
    Getting started
    
    Overview
    
    Architecture
    
    Tutorial
    
    System overview
    System overview
    
    Dependency
    
    Environment Summary
    
    HA Architecture
    
    Task
    
    Knowledge base
    Knowledge base
    
    EMS environment build for Alma8
    
    Call EMS API v2 using CI Token Guide
    
    Environment Setup
    
    Install Redis Cluster
    
    Architecture
    
    Moveout Upgrade problem
    
    Runbook
    
    SNMP MIB On board Guide
    
    Feature Design
    
    Release
    Release
    
    Release Note
    
    Rollout Flow
    
    Standards
    Standards
    
    Standards
    
    Apply VIP and DNS for EMS
    
    Checklist For EMS
    
    Code Quality
    
    Development Tutorial
    
    Process standard
    Process standard
    
    Process Standard
    
    Agile Process
    
    Development Process (Git Flow)
    
    Release Process
    
    Teams
    Teams
    
    Team Members Overview
    
    Contacts
    
    Modules
    
    API Doc
  - Gravity
    Gravity
    
    Introduction
    
    Getting Started
    Getting Started
    
    How to Expose Prometheus Metrics
    
    How to Set Up Alerting
    
    Best Practice
    Best Practice
    
    Cluster Build Post Validation
    
    Feature Design
    Feature Design
    
    Split Prometheus
    
    Cluster Build Post Validation
    
    WebexKubed SLI/SLO
    
    Abstract Layer Alerting
    
    Archived
    Archived
    
    Archipelago Monitoring and Alerting Solution RFC
    
    RFC 07: WebexKubed SLA Synthetic Heart based Solution
    
    Operation
    
    Knowledge Base
    Knowledge Base
    
    WebexKubed Knowledge Base
    
    Argo
    
    BTP transfer - platform PSF
    
    Cluster Provision via Terraform
    
    Configure DNS for Cluster Failover
    
    Helm and Helm cfg
    
    How to fix image vulnerabilities
    
    How to setup kdapi
    
    Infractl
    
    K8s Event
    
    How metrics collection work
    
    WebexKubed Platform Arch
    
    Push images to ECR
    
    Singlepane Deploy Demo
    
    Vault Introduction
    
    WebexKubed Platform Learning Path
    
    Workshop
    Workshop
    
    Familiar with Kubed argo pre-release
    
    Play with kubernetes controller
  - Monitoring alerting
    Monitoring alerting
    
    Overview
    
    Agent Platform (EAP)
    
    Event Manager
    
    RUM
    
    Synthetic
    
    Status
    
    Contact us
    Contact us
    
    Who We Are
    
    Contacts
    
    How We Deliver
- Daily events

Home
Products
Global Status
Getting started

How to ask for support? ¶

Team Space:

Ask GSS

Email:

csg-hz-mct@cisco.com

gss-devops@cisco.com

PoC:

Calvin Yan(calviny@cisco.com)

Travis Wang(taowa2@cisco.com)

Carrie Zhao (ranz@cisco.com)

Development Tutorial

How to build a new environment for GSS

Copyright © [2020] to [2024] Cisco Webex Monitoring and Status.

Made with Material for MkDocs