GSS Audit Reference ¶

• Features
• Feature Process
• Release Process
• Agile Process
• Production issues
• Security
• Tools

Features ¶

1. AaaS Capability: GSS Support Government and Big UI Change

2. Aaas Capabilities: GSS Customer Request and Run the Business

3. AaaS Capability: UAS Onboard to Webexkubed - JFK BTS

Feature Process ¶

1. Customer requirement

2. Requirement analysis

3. Confirm meeting(confirm the feasibility of requirements with customers)

4. Design review

5. Code review

1. Schedule a code review meeting

2. Code review and comments

3. Code enhancements and approval

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6. Acceptance test

1. Deploy to dev env

2. Acceptance review meeting for functions with more points

3. Acceptance test(team member and customer)

Release Process ¶

1. Create a servicenow change

1. Post an announcement in the Ask GSS space to inform customers that the release is about to take place

3. Update the status of release in release space

4. Trigger jenkins build for master branch

5. Deploy to ohio, california(secondary) and virginia(primary) by clicking the "Approve" button in Build&Deploy Notifications space

6. Verification(customers will verify whether the function is normal)

7. Close the change in servicenow

Agile Process ¶

1. Planning meeting(every two weeks)

2. Daily meeting

3. Weekly meeting

4. Monthly release

5. Rollout retrospective and release feature demo(release wiki)

6. Monthly retrospective meeting(retro wiki)

We will use jira task to track the actions generated in it:

Production issues ¶

1. Troubleshooting

2. Hotfix

3. Rollout

Security ¶

1. Role control to isolate dev/stage and prod

We have two different group for dev/stage and prod to ensure that people in the dev/stage group cannot log in to prod, but people in the prod group can log in to dev/stage.

Tools ¶

1. Jira Sprint Dashboard: https://jira-eng-gpk2.cisco.com/jira/secure/RapidBoard.jspa?rapidView=5849&projectKey=WBXPLTFM&view=planning.nodetail&issueLimit=100

2. Document Center: GSS (Global Service Status)

3. Github Repository: https://sqbu-github.cisco.com/Monitoring/global-service-status-webui-vuejs, https://sqbu-github.cisco.com/Monitoring/global-service-status-service

3. Auto deployment pipeline: http://10.225.23.241:8080/job/Monitoring-new/view/GSS/

4. Server health Monitoring: https://mct.webex.com/ search "Global Service Status"

5. OnCall for production support: https://ciscospark.pagerduty.com/escalation_policies#P3D06J9