Monitoring Coverage

Synthetic check coverage ¶

This page is used to collect an overall situation for Synthetic Checks based monitoring, especially on Webex Platform services.

More details could be found in sharepoint Platform Components Monitoring Overview

Webex Platform ¶

Tooling ¶

The target services under Tooling section is deployed in Webex datacenter. Total services amount is 40, 16 services were registered in MCT at least for one check. With that, the overall Synthetic check coverage by MCT is 40%.

For WebexKubed platform services, MAS was NOT introduced to take synthetic check yet, but we already have a integration solution with Synthetic Heart, which is the synthetic check monitoring tool in WebexKubed platform.

Components	Service Name	Monitoring Tool	Monitoring Items	Frequency
Tooling	APDEX App Platform	MCT	Grafana login HealthCheck	5m
	APDEX ETL Platform	MCT	HealthCheck	5m
	BTP
	CCA Portal	MCT	HealthCheck Port Check	5m, 30m
	CCA PCS	MCT	HealthCheck Port Check	5m, 30m
	CDP	MCT	HealthCheck	5m
	CDF (Custom Dashboard Framework)
	Certificate Services
	Compute	EMS SNMP	Device disk/network/coredump etc	NA
	CI	MCT	Ping Check HealthCheck Cert Expire Check Port Check MachineAccountAPIsCheck ServiceAccountCheck LogInOut Check	2m, 5m, 60m
	Diagnosis (MATS)	MCT	Components HealthCheck	5m
	DNS	MCT	API HealthCheck Resolver HealthCheck E2E HealthCheck	1m
	EMS	MCT	HealthCheck Port Check Cert Expire Check	5m
	Firewall	EMS(Solarwinds)
	Governance Agent
	GFC	MCT	GSLB HealthCheck Port Check	5m
	Harness Automation
	Hashicorp Boundary
	IaaS	MCT	Edge Connect HealthCheck Ping Check Kube Resource HealthCheck	10m
	JFrog Artifactory
	Keeper	MCT	HealthCheck	10m
	KMS (Key Management Services)	MCT	HealthCheck Port Check Cert Expire Check	5m
	Load Balancers
	MCT	MCT	HealthCheck	5m
	OCP	MCT	Ping	5m
	OSaaS-BaseImage
	People Insights Service
	Platform Service Catalog
	Routing	EMS
	ROMA	MCT	HealthCheck	1m
	SNOW	MCT	Login/Jobs/Events/Queue HealthCheck	1m, 5m
	Storage	EMS Email Event		NA
	Switching	EMS
	TFE
	UAS	MCT	HealthCheck Redis Check	5m
	UCRE	MCT	Sip-Health Check Ping Check	5m/10m
	Unified Telemetry Services
	WAP	MCT	Components HealthCheck	5m-60m
	Zeus
Webex Kubed	AWS Health	Synthetic Heart	HTTP	2m
	AWS EBS	Prometheus	Metric	15s
	AWS IAM	Prometheus	Metric	15s
	AWS Load Balance	Prometheus	Metric	15s
	Atlantis
	Cert Manager	Prometheus	Metric	15s
	CTF(Cluster Task API)	Prometheus	Metric	15s
	Consul
	Ciaas
	Cilium	Prometheus	Metric	15s
	DNS (ext/intl)	Synthetic Heart,Prometheus	HTTP, Metric	3m, 15s
	Docs
	EBS Volume	Prometheus	Metric	15s
	ECR	Prometheus	Metric	15s
	Fluentbit	Prometheus	Metric	15s
	GHE	Synthetic Heart	HTTP	5m
	Harness	Prometheus	Metric	15s
	Host	Prometheus	Metric	15s
	Istio	Prometheus	Metric	15s
	Ingress	Prometheus	Metric	15s
	Jaeger
	Kafka	Synthetic Heart,Prometheus	HTTP, Metric	30s, 15s
	Kdapi	Prometheus	Metric	15s
	Keeper	Synthetic Heart	HTTP	2m
	Kubed Node Upgrade	Prometheus	Metric	15s
	Kube Cluster Status	Prometheus	Metric	15s
	Metrics & Alert	Synthetic Heart, Prometheus	HTTP, Metric	5m, 15s
	OPA Gatekeeper	Prometheus	Metric	15s
	Onboarding Pipeline(argo)	Prometheus	Metric	15s
	PagerDuty	Synthetic Heart	HTTP	2m
	Single Pane
	Rbac Manager
	Storage Resources	Prometheus	Metric	15s
	Synthetic Heart	Prometheus	Metric	15s
AWS	NA	Unknown	Unknown	Unknown

Key Links ¶

Webex Products ¶

Current monitoring coverage on Webex Products

Product	Service	Healthcheck	Functional	Platform	Tool
Meeting	Meeting Services	Yes	Yes	vm + WbxKubed	MCT
	Telephony	Yes	Yes	vm	MCT
	MMP	Yes	Yes	vm	MCT
	Persistence	Yes		vm	MCT
	NBR	Yes	Yes	vm	MCT
	Streaming	Yes	Yes	vm	MCT
Messenger		Yes	No	vm + WbxKubed	MCT
Contact Center		No	No
Calling		Yes	No		PRTG
WAP	WAP	Yes			MCT
Identity	Identity	Yes			MCT