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Expressway - Cisco Expressway

Overview

Cisco Expressway C/E provides remote access and traversal between external clients or Webex services and internal UC applications.

Monitoring

Method

expwy-exporter API collection plus the Expressway collectd path through expwy-prometheus.

Metrics Collected

  • Expressway service and traversal-zone health
  • Registrations, sessions, and certificate state
  • CPU, memory, storage, and interface health
  • API, collectd, and scrape freshness

Grafana Dashboards

Logging

Log Source

Expressway C/E nodes send VOS syslog and collectd telemetry; trap support must be verified against live configuration.

Splunk Index

vos_syslog for syslog. Collectd uses its configured Splunk ingestion path.

Key Log Queries

index=vos_syslog device_type="expwy" device_name="<device_name>"

Alerting

Grafana Alert Rules

Alert Name Severity Description
Expressway service health Varies Traversal, resource, and API/collectd conditions.
Scrape down Critical Detects loss of Expressway collection.

Splunk Alerts

Alert Name Severity Description
Expressway VOS events Varies Traversal and platform events from vos_syslog.

Notification Flow

Expressway → Grafana/Splunk → EMS (KeepHQ) → [notification channels]

Inventory

  • Repository: VOS inventory
  • Update Method: Generated from the managed VOS/Ansible inventory.
  • Update Cadence: On Expressway inventory change through pull request.